Important Legal Notice
Please read this information carefully. Access to this website is confirmation that you have understood and agreed to be bound by all of these terms and conditions.
Please make sure you read our Service Agreement before you buy Crisis Assist.
This website is established by Crisis Assist is a brand of Export & General Insurance Services Ltd (hereafter referred to as "Crisis Assist") In the absence of an agreement to the contrary, any use of it shall at all times be governed by the law of England and Wales.
While My Crisis Assist uses reasonable efforts to ensure that the information contained on its website is current, accurate and complete at the date of publication, no representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of such information. Crisis Assist therefore cannot be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on this website. In addition, no warranty is given as to the freedom of this website from errors, defects, viruses or other malicious programs or macros. Crisis Assist reserves the right to suspend or withdraw access to the pages of this site without notice at any time and accepts no responsibility for these pages not being available at all times.
Crisis Assist accepts no responsibility for information contained in any other sites which can be accessed by hypertext link from these pages or for these sites not being available at all times. Please note that when you click on any external site hypertext link you will leave the Crisis Assist site. We are not responsible for anything mentioned on or linked to this site by any third party over which we have no control. No one may link into this site without our prior written consent.
Where a link to a non- Crisis Assist website exists which has not been authorised by Crisis Assist, Crisis Assist will not be responsible or liable in any way for the content of such linked website including any products, services or other items offered through that website.
The pages of this site are for information on the Crisis Assist Service agreement only and do not constitute a financial recommendation.
This Website does not intend to market any products or services to children. Crisis Assist does not knowingly gather, or solicit data, from children through this Website for marketing purposes.
Save where otherwise specified the contents of all the pages contained in the web site are the property of Crisis Assist. Reproduction (save for an electronically stored transient copy for the sole and exclusive purpose of personal on-line viewing) of all or part of these pages in any form is strictly prohibited.
Subject to all copyright and other proprietary notices being observed and retained, individual sections of the website may be downloaded or printed solely for personal use and information. It is not permitted to reproduce (in whole or in part), modify, decompile, disassemble or transmit or use for any commercial purpose whatsoever any information from this website without receiving the prior written consent of Crisis Assist.
Please note that there is no guarantee that any e-mail sent will be received by us, or that the contents of any such e-mail will remain private during Internet transmission. If you have any such concerns, you may prefer to telephone or write to us instead.
Access to and use of the Crisis Assist website is at the user's own risk and we do not warrant that the use of this web site or any material downloaded from it will not cause damage to any property, including but not limited to loss of data or computer virus infection.
How do I amend or cancel my Service Contract?
Please use the contact form if you need to make amendments to your Service Contract. You may cancel this Contract at any time before its start date, however you will only be entitled to a full or partial refund under certain circumstances. You must use the contact form to confirm you wish to cancel. A transaction fee may also be charged to any refund.
Regulatory Crisis Assist a brand of Export & General is authorised by the Financial Conduct Authority. Our FCA Firm's Reference Number is 310881 and details of our registration with the FCA can be found at